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FAQ

Straight answers

Will my clients actually do daily check-ins?

Only if the check-in respects their time and gives something back. Under thirty seconds, opens straight to today, never punishes a missed day — and they watch their own trend line move, which is what turns a chore into a habit.

What if a program doesn't go well?

Then we don't pretend it did. The record shows what happened; you choose what gets published, and your client consents to every word.

Is my clients' information private?

Check-ins are encrypted and visible only to you and the client who wrote them. Nothing is published anywhere without explicit, itemized consent.

How fast do I have something usable?

Week one — your first case study can be built retroactively from a past client win, before any new client finishes a program.

What kind of data does JourneySpark capture?

Self-reported experience only — how clients feel on 1–10 sliders, their own words in check-ins and intake, and protocol compliance they log themselves. It is not a clinical records system and never stores diagnoses, medications, or lab values.

Which plan should I start on?

Most coaches start on Stories — SparkMoments, intake stories, case studies, and testimonials. Starter is the compliance-and-check-in foundation if you want to begin lighter; Spark adds the outcomes page and advanced practice insights as you grow.